FAQs
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Q: DO YOU PICK UP AT 1AM IN THE MORNING AFTER THE SHOW HAS FINISHED
A: Yes, we can help to pack up the gear and take it away after the show.
Q: DO YOU DELIVER THE EQUIPMENT
A: We are able to pick up and deliver to and from the airport, hotel, or any other arrangement if it is of assistance.
Q: IS YOUR EQUIPMENT ELECTRICALLY TAGGED AND TESTED, BECAUSE THE VENUE THAT WE ARE AT WILL NOT ALLOW THE USE OF GEAR THAT ISN’T.
A: Yes, all of our equipment is electrically tagged and tested.
Q: DO YOU SUPPLY SPEAKER LEADS
A: All speaker cabinets are supplied with jack to jack speaker leads. Speaker leads are not supplied with the head amplifiers.
Q: DO YOUR KEYBOARDS COME WITH STANDS AND STOOLS
A: Stands and stools are supplied with all Pianos. Stands are supplied with synthesizers.
Q: DO YOU SUPPLY CYMBALS
A: We do supply cymbals when requested. If not requested we presume the band members are bringing their own cymbals.
Q: DO MANUALS COME WITH THE GEAR
A: Upon request we can supply copies of the manuals.
Q: DO YOU SET UP THE EQUIPMENT
A: We can set up the equipment if requested.
Q: WHEN DO I NEED TO PAY FOR THE EQUIPMENT
A: All invoices are COD and are paid for on the day of the hire, unless other arrangements are made.
Q: DO I NEED PROOF OF IDENTIFICATION FOR A HIRE
A: An Australian driver’s license needs to be sited on the day of the hire, from private hirers.
Q: WHO IS LIABLE FOR DAMAGES TO EQUIPMENT
A: The Hirer is liable for any costs for damage to equipment whilst on hire. See terms and conditions of hire.